StockX Shipping Time and How it Works, StockX is one of the best ways to buy real, brand-name products online.
It is unique because StockX has places where all items are checked to make sure they are real before being sent to customers. By doing this, you can make sure that the goods you get are not fake.
But because StockX is a marketplace with a lot of different sellers and a few extra steps in the shipping process, shipping can take a little bit longer than on sites like Amazon.
This article will tell you everything you need to know about how StockX ships items and when you can expect to get them.
How long does it take StockX to ship items?
The StockX website says that they try to finish all orders within 7–12 business days. Keep in mind that weekends and federal holidays are not business days, so you’ll need to take that into account when figuring out when the item will arrive.
Why such a wide delivery range? There are a few, actually.
The first is how long it takes the seller to send the item. Most things will leave the seller’s store within two business days. But shoes that just came out get 3 business days, and Supreme items don’t have to be shipped for 5 days.
StockX will then make sure that the product is real. After the seller gets it, this process takes 1-2 business days.
The product is then shipped to you, which takes more time.
So StockX should stick to the range of 7–12 business days. Note that if you live outside the United States, your product is more likely to arrive closer to the 12 business day mark.
How StockX Shipping Works
StockX is a marketplace, which means it doesn’t sell the goods itself. Instead, they have built a huge network of buyers and sellers who all sell on the platform independently.
But even though StockX is a marketplace, it works differently than websites like Amazon or eBay.
When items is sold on StockX, it is not sent to the buyer right away. Instead, the seller sends the item to one of StockX’s verification centers, where it can be checked to make sure it is new and real.
When the product gets to a StockX verification center, the tracking information will change to say “Received at StockX for Authentication.” From here, the item is usually checked within two business days.
After it has been checked, StockX will send it directly to the customer.
As you might expect, this extra step makes the whole process take a lot longer. Not only does the product have to be sent out twice, but it also takes time to be checked.
But this process is necessary to keep StockX’s marketplace honest and make sure that sellers are only selling real items.
Due to the unique way that StockX’s marketplace works, they rarely accept cancellations and most of the time don’t let you return items. Click here to learn more about StockX’s return policy.
Does StockX offer options for express shipping?
It looks like StockX doesn’t have any kind of fast shipping right now, which is a shame.
There are a lot of steps in the process, so you can only do so much to speed things up.
StockX has said, though, that they will make sure all orders are filled as quickly as possible.
If you have a tight deadline, the best way to make sure your items arrive on time is to order them as early as possible.
What Shipping Courier Does StockX Use?
At the moment, StockX sends packages with UPS, USPS, Fedex, SF Express, T-Force, ECMS, and DHL. Their website says that UPS is the most common shipping company they use.
But sometimes, StockX might use a different courier to ship.
Also, online reports say that if you live outside the U.S., StockX is likely to ship your order using DHL. This makes sense, since DHL has hubs all over the world and is often used to ship things internationally.
Keep in mind that your StockX account gives you the chance to set your own delivery options.
How Long Does StockX Take To Authenticate order?
Once an order has reached one of StockX’s verification centers, it takes only 1-2 business days to verify most of them.
If your item still needs to be verified, it will say “Received at StockX for Authentication” on the tracking page.
When the item has been confirmed to be real, tracking will be updated.
Does StockX Ship items On Weekends?
We’re sorry, but no! Since Saturday and Sunday are not considered business days, neither StockX nor the sellers on the marketplace are required to ship products on those days.
Also, federal holidays are not business days.
Even so, couriers like USPS and UPS may still deliver on weekends.
This means that as long as your item has been sent out and is on its way to your address, it can still be delivered and count toward the order shipment time.
Can I cancel my StockX order?
Once a Seller has accepted your Bid, you can’t cancel your order. This keeps offers real, active, and reliable, which helps sellers trust the marketplace and leads to more items being sold on StockX, which is good for buyers.
Even though StockX will send you an email when your Bid is about to expire to see if you want to renew it, the easiest way to manage your current Bid is through the Current section of your StockX Buying tab.
If you’re not sure yet if you want to bid on an item, you can follow it from the product page of any item by clicking the:
On the desktop, there is a heart in the upper right corner.
Mobile: + icon
When you follow an item, you’ll be asked to choose a size. Once you’ve done that, you can check the price of the item by going to My Account > Following. This way, you can check the price of items you’re interested in without making a Bid.
Stockx Return Policy
Can I return StockX item that I’ve already received?
Because our live market is anonymous, we can’t offer returns, exchanges, or swaps. This includes if you order the wrong size. If you decide you no longer want your item, you can always sell it to us.
If your item is broken or you got the wrong item or size, check out FAQ: What should I do if I have a problem with the item’s quality after I get it?
Please note that if you live in the EU or UK and want to use your right to withdraw, you can find more information in the FAQ below: What does the EU/UK customer’s right to withdraw mean?
What is my right to leave the EU if I live there?
If you’ve already gotten your item, you can’t change your mind. The right to change your mind ends 14 days after the start of the right to change your mind. For example, you got the item you had ordered on March 1, 2022. The time for withdrawal starts on Wednesday, March 2, 2022. Wednesday, March 16, 2022, is the last day of the withdrawal period.
When can I expect my StockX item to arrive?
StockX tries to send you your item in 7–12 business days. Even though this may take a little longer than you’re used to, we want to make sure that the items you buy on our site meet our internal quality standards because the StockX marketplace deals with high-value and rare items.
So, the StockX shipping time frame for Buyers takes into account how long it takes the Seller to ship the item to us and how long it takes us to check the item at our facilities. This is done to make sure that every item a Buyer gets is one that they will be proud to show off or wear.
Stockx Customer Service Number
Click on here to chat or call Stockx customer support
Even though StockX takes a little longer to ship than other online marketplaces, the peace of mind it gives is worth the wait.
StockX has made it clear that they only sell items that have been checked and proven to be real.
Without the extra steps in how they ship, they would just be another online store selling sneakers, hoodies, and other clothing.
So, we think the extra time it takes to ship is worth it.
I hope this article was helpful to you. If you have any other questions, you can use the form below to ask them.